Terms of Service
These Terms of Service ("Terms") govern your access to and use of Prntly OS, a software-as-a-service platform (the "Service") operated by No Bones Clothing Company LLC, a Colorado limited liability company ("we", "us", "our"). By creating an account, subscribing, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. The Service
Prntly OS is a subscription-based web application that helps custom apparel and print shops manage their operations, including customer relationship management, quoting, invoicing, production tracking, scheduling, art library storage, inventory, and financial reporting. We may add, modify, or remove features at any time.
2. Eligibility and Accounts
You must be at least 18 years old and authorized to bind your business to these Terms. You are responsible for safeguarding your login credentials and for all activity under your account. Notify us immediately at prntlyos@gmail.com if you suspect unauthorized use.
3. Subscription and Billing
Fees.
Access to the Service requires a paid subscription. The current price, billing interval, and any applicable trial period are shown during checkout. Fees are charged via Stripe, our third-party payment processor.
Free trial.
If we offer a free trial, we will begin charging the applicable subscription fee when the trial ends unless you cancel before then. You may cancel at any time during the trial through the Billing Portal.
Renewal.
Subscriptions renew automatically at the end of each billing period until canceled. You authorize us to charge your payment method for each renewal until you cancel.
Taxes.
Fees are exclusive of taxes unless stated otherwise. You are responsible for all sales, use, and similar taxes arising from your purchase, which Stripe may calculate and collect on our behalf.
Price changes.
We may change pricing on at least 30 days' notice to your account email. Changes apply only to future billing periods; you may cancel before they take effect.
4. Cancellation and Refunds
You may cancel your subscription at any time via the Billing Portal inside the Service. Cancellation stops future renewals; access continues through the end of the current billing period. See our Cancellation & Refund Policy for details on refund eligibility.
5. Your Content and Data
You retain all rights to data you upload to the Service ("Your Content"), including artwork, customer lists, orders, and invoices. You grant us a limited license to store, process, display, and transmit Your Content solely to provide the Service. We do not sell Your Content and do not use it to train third-party models.
You are solely responsible for the legality of Your Content and for obtaining any consents required to store customer information in the Service.
6. Acceptable Use
You agree not to:
- Use the Service for any unlawful purpose or in violation of third-party rights;
- Reverse-engineer, decompile, or attempt to extract source code, except as permitted by law;
- Resell, sublicense, or provide the Service to third parties outside your organization without our written consent;
- Upload malicious code, attempt to circumvent security, or interfere with the integrity of the Service;
- Scrape, crawl, or harvest data from the Service using automated means.
7. Intellectual Property
The Service — including all software, design, trademarks, and documentation — is owned by No Bones Clothing Company LLC and protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable right to access and use the Service during your subscription, subject to these Terms.
8. Third-Party Services
The Service integrates with third-party services including Stripe (payments), Supabase (database and authentication), Netlify (hosting), and Google (sign-in). Your use of those services is governed by their respective terms. We are not responsible for their content, policies, or practices.
9. Service Availability; Beta Features
We aim for high availability but do not guarantee uninterrupted access. We may schedule maintenance, restrict features, or suspend accounts to protect the Service. Some features may be marked as beta; those are provided "as is" and may change or be removed without notice.
10. Suspension and Termination
We may suspend or terminate your account for material breach of these Terms, non-payment, or activity that poses a risk to the Service or other customers. Upon termination, your right to use the Service ends and, after a reasonable export window, we may delete Your Content. You may terminate at any time by canceling your subscription and requesting data deletion at prntlyos@gmail.com.
11. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant the Service will be error-free, secure, or meet your business requirements.
12. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NO BONES CLOTHING COMPANY LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR DATA, ARISING OUT OF YOUR USE OF THE SERVICE. OUR TOTAL AGGREGATE LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.
13. Indemnification
You agree to indemnify and hold harmless No Bones Clothing Company LLC from any claim, loss, or expense (including reasonable attorneys' fees) arising from (a) Your Content, (b) your violation of these Terms, or (c) your violation of any third-party right.
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Colorado, without regard to its conflict of laws principles. Any dispute arising under these Terms shall be resolved exclusively in the state or federal courts located in Boulder County, Colorado, and you consent to personal jurisdiction there.
15. Changes to These Terms
We may update these Terms from time to time. Material changes will be announced via email or in the Service. Continued use after the effective date constitutes acceptance of the updated Terms.
16. Contact
No Bones Clothing Company LLC
205 Ken Pratt Blvd, Suite 120
Longmont, CO 80501-8998
prntlyos@gmail.com